Cost is based on the extent of the damage and the time it will take to restore the item. It is not based on the intrinsic value of the piece. Because of this, sometimes the cost of restoration exceeds the actual monetary value of an item. We will tell you if this is the case. Sometimes sentimentality plays a part in one’s decision about whether to restore a piece. The final decision is yours. Shipping and handling charges apply to all returned items.
The time involved in an item’s journey through the restoration process varies. This type of work is tedious and time consuming and often there is a backlog of work. Because of this backlog, it may take several months from the time we receive an item to the time it is returned to you. We will give you an estimate of our current time frame.